TERMS OF SERVICE
Last Updated: May 1, 2026
Welcome to The Frequency Lab (“TFL,” “we,” “our,” or “us”). By accessing or using our website, services, and products, including Balance My Frequency (“BMF”), you agree to the following Terms of Service (“Terms”). If you do not agree, please do not use our services.
1. Overview
The Frequency Lab is a registered 501(c)(3) nonprofit organization offering educational content, digital services, and physical products related to frequency-based concepts and experiences.
These Terms govern your use of:
Our website
Balance My Frequency (BMF)
Physical products (e.g., Room Balancer, Pendant)
Any related services or content
2. Eligibility
You must be at least 18 years old to use our services. By using this site, you represent that you meet this requirement.
3. Services
Balance My Frequency (BMF)
BMF is a subscription-based service that provides a passive, remote experience based on user-selected programs.
Products
We may offer physical products that are intended to complement the overall experience.
Content
We provide educational and informational content, including media connected to Frequency: The Secret of Everything.
4. No Medical Advice
The Frequency Lab provides wellness-oriented services and content. We do not provide medical advice, diagnosis, or treatment.
Our services and products are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.
You should consult a licensed healthcare provider for any medical concerns.
5. User Responsibilities
By using our services, you agree to:
Provide accurate information
Use services only for lawful purposes
Not misuse, copy, or interfere with our systems
Respect intellectual property and platform integrity
6. Accounts & Subscriptions
Account Creation
Some services may require account registration. You are responsible for maintaining the confidentiality of your account.
Subscriptions (BMF)
BMF operates on a recurring subscription basis
You may cancel at any time
Cancellation terms will be presented at checkout or within your account
We reserve the right to modify pricing with reasonable notice.
7. Payments & Refunds
All payments are processed securely through third-party providers.
Due to the nature of digital services:
Fees may be non-refundable unless otherwise stated
Trial terms (if applicable) will be clearly disclosed
For physical products:
Return and refund policies will be provided at time of purchase
8. Intellectual Property
All content on this site—including text, design, branding, video, and graphics—is the property of The Frequency Lab or its licensors and may not be used without permission.
9. Disclaimer of Warranties
Our services are provided “as is” and “as available.”
We make no guarantees regarding:
Specific outcomes or results
Availability or uninterrupted access
Suitability for any particular purpose
Individual experiences may vary.
10. Limitation of Liability
To the fullest extent permitted by law, The Frequency Lab shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
11. Nonprofit Status
The Frequency Lab is a registered 501(c)(3) nonprofit organization. Certain payments or donations may be tax-deductible to the extent allowed by law.
12. Third-Party Links & Services
Our site may include links to third-party services or products. We are not responsible for the content, policies, or practices of those third parties.
13. Modifications
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
14. Termination
We reserve the right to suspend or terminate access to our services at our discretion, particularly in cases of misuse or violation of these Terms.
15. Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
16. Contact
For questions regarding these Terms, please contact:
The Frequency Lab
info@thefrequencymovie.com